This document is intended to establish and regulate the use and safeguarding of data of the site www.pomeraniakids.com (hereinafter the "Site"), understanding as Site all the pages and content owned by Pomerania Kids SL which is accessed through the domain www.pomeraniakids.com.
The use of this page, as well as the services available to the user there, implies full and unreserved acceptance of all and each of the conditions contained in this Legal Notice (hereinafter the "General Conditions "), so the user should be aware of the importance of reading them each time he/she visits the site. The fact of accessing this Website implies knowledge and acceptance of the following terms and conditions so Pomerania Kids recommends that the user prints or downloads and reads it every time he/she access the Site.
2. GENERAL INFORMATION:
In compliance with the information duty contained in Article 10 of Law 34/2002 July 11th, of Society Information and Electronic Commerce Services, the following data is reflected below:
POMERANIA KIDS SL is an entity which registered office is located in C/Ibiza 28, 28009 MADRID, and its CIF is B87047890.
The contact email address is: [email protected] and the website is: www.pomeraniakids.com.
This entity is registered in the Central Mercantile Register of Madrid.
3. USE OF THE SITE:
By accepting these Terms you agree to use the Website and the services available therein, in the manner and form that it itself established. You are obliged not to use this Site and its services for illicit purposes and/or contrary purposes to the ones specified in these Terms and Conditions, which could damage the rights and/or interests of others or in any way damage the Website or preventing it or its services available currently or in the future to work properly.
4. SCOPE OF THE SITE. USER’S OBLIGATIONS:
In this site, the web www.pomeraniakids.com is included
Access to this site is the sole responsibility of users. The risks arising from the use of the Site by the user shall be his/her sole and exclusive responsibility. It's not subject to warranty by Pomerania Kids:
(I) the infallibility, availability, continuity, inexistence of defects and the security of the site;
(II) that the content of the site or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies;
(III) the safety in the use that users make of the site; Pomerania Kids will not be responsible for any loss or damage that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operative functioning of such electronic system, caused by others; for delays or blockages in the use of such electronic system caused by deficiencies or overloads in its center of data processing, of phone lines, in the Internet system or other electronic systems; nor of damages that may be caused by others through means of illegitimate intromission beyond the control of Pomerania Kids.
Likewise, Pomerania Kids is exonerated from liability for any damage that the user may suffer as a result of errors, defects or omissions in the information provided by Pomerania Kids, as long as the information is derived from outside sources.
Mere access to this Site does not imply any commercial relationship between Pomerania Kids and the user.
5. UPDATE AND MODIFICATION OF INFORMATION:
The information in this Site is current on the date of its last update. Pomerania Kids reserves the right to update, modify or delete information on this site, and may limit or deny access. Pomerania Kids reserves the right to make, at any time, changes and modifications deemed desirable, being able to exercise this right at any time and without notice.
Pomerania Kids makes every effort to avoid any errors in the contents appearing on this Site. Pomerania Kids does not guarantee or accept responsibility for any consequences arising from errors in the contents provided by third parties appearing on the Website. Pomerania Kids is not responsible in any way for those contents, commercial activities, products and services that can be accessed through electronic links if and when any, either directly or indirectly through this Site. The presence of links on Pomerania Kids Site, unless specifically stated otherwise, are just for informative purposes and in no event it's a suggestion, invitation or recommendation. These links do not represent any kind of relationship between Pomerania Kids and companies or owners of the websites which can be accessed through these links. Pomerania Kids reserves the right to withdraw unilaterally and at any time and without notice links that may appear on its site. Pomerania Kids reserves the right to prevent or prohibit access to the Site to any Internet user that posts any content contrary to legal or moral rules on the Site, reserving the right to take any legal action deemed appropriate to prevent this type of behaviors.
7. NAVIGATION, ACCESS AND SECURITY:
Pomerania Kids makes every effort for browsing to take place in the best conditions and to avoid damages of any kind that may arise during it. Kids Pomerania is not liable for damages of any kind that may occur to users by using other browsers or different versions of browsers for which the site was designed.
Pomerania Kids is not responsible nor guarantees that access to this Site will be uninterrupted or error free. Nor isn't it responsible that the content or software that can be accessed through such Site is free from errors or cause any damage. In no event Pomerania Kids will be liable for losses or damages of any kind arising from access and use of the Site, including but not limited to those caused to computer systems or those caused by viruses. Pomerania Kids is not responsible for any damage that may occur to users for misuse of the Site. In particular, it's not responsible in any way for breakdowns, interruptions, faults or defects in telecommunications that may occur.
The services offered on this site can only be used correctly if the technical specifications for which it has been designed are met.
8.- DATA PROTECTION
Pomerania Kids SL guarantees maximum security and confidentiality in the processing of the personal data of our customers. Only the personal data for billing and shipping of merchandise will be requested. Pomerania Kids SL does not store customer bank data.
The processing of personal data and transfer of communications through electronic means are adjusted to the regulations established in the Organic Law 15/1999, December 13th, of Protection of Personal Data (B.O.E 14/12/1999) and the Law 34/2002, July 11th, of Services of Information Society and Email (B.O.E. 12/07/2002).
In addition, except as expressly opposition, any companies part of Pomerania Kids SL will have access to your personal data any, exclusively for the purposes described above. Pomerania Kids guarantees the exercise of rights of access, rectification, cancellation and opposition written to C/Ibiza No. 28 28009 Madrid.
10. INTELLECTUAL PROPERTY AND COPYRIGHT:
Pomerania Kids declares that, unless otherwise, all texts, images, illustrations, designs, icons, photographs, video segments, sound segments and other materials found on the Site and any other intellectual creations indicated on the Site, and/or inventions or scientific and technical discoveries, whatever their business or industrial application (hereinafter collectively called the "Content") have been created or invented by Pomerania Kids or transferred, licensed, transmitted or authorized to it by their owners and/or assignees.
The User agrees not to remove or alter any distinctive sign used on the Site, such as but not limited to trademarks, trade names (graphics, logos, etc.), the "copyright" and other data identifying the rights of Pomerania Kids or other owners appearing on the Website.
Likewise, it's property of Pomerania Kids all rights over any works, inventions, discoveries, patents, ideas, concepts, updates and improvements related to the Site, its systems, applications and programs or services provided by Pomerania Kids, which are created, produced, developed or implemented for the first time by Pomerania Kids, either alone or with the help of users of the Site, during or as a result of any design, development or any other activity performed in accordance with the Contract.
The User may not use the name or trademarks, symbols, logos or distinctive signs property of Pomerania Kids without the express written consent of the latter.
In the event that any user or third party considers that any of the content on the Site is in violation of copyright or other rights of protection of intellectual property, please notify us at the following address: Pomerania Kids SL C/Ibiza 28 28009 MADRID
11.- JURISDICTION AND APPLICABLE LAW
The Rules of Use found in this Legal Agreement are governed by Spanish law. Both Pomerania Kids SL and users of the Site agree that any dispute that may arise regarding the interpretation, compliance and/or implementation of these rules shall be expressly subject to the jurisdiction of the competent Judges and Courts of Madrid Capital, with express waiver of any other jurisdiction that may apply.
12.- RETURNS RESTRICTIONS
Pomerania Kids will not be responsible of items retained by customs due to a lack of documentation. We recommend to our customers that want to do returns using a courier with tracking.
If your return do not not accomplish our return policy terms we will contact you and you can ask to return back the item/s assuming the related costs (shipping, taxes, customs...). If you do not accept this option Pomerania Kids reserve to retain merchandise and amounts from the products purchased.
We would recommend that you return your items via registered post. Please clearly state in an e-mail to: [email protected] your order reference, item/s to return/exchange and the reason for return and whether you require a refund, credit or exchange for authorization. Some goods are non-returnable for hygiene reasons. We do not accept returns from our Outlet (Reduced price products without "New" label) special requests from our customers and non authorized for return merchandise.
Shipping and return costs are not refundable. Orders sent through certified mail will receive credit from store, only express shipping orders are eligible for refunds. The item/s need to be returned back to us within fourteen (14) days since delivery date. However you will be responsible for the cost of returning the goods to us. If a refund is payable to you we will process the refund as soon as possible, and, in any case within fourteen (14) days.
You have a legal obligation to take reasonable care of the goods while they are in your possession, keeping the products in the same conditions that were sent. (Original packaging, boxes, labels...etc). Any non-faulty items that are not in a condition suitable for resale (i.e. used, washed, soiled or damaged), will not be refunded and will be sent back to you. Pomerania Kids will refuse returns arriving out of the return period (14 days since delivery date).
If you return goods claiming they are defective, we will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time. We will process the refund due to you as soon as possible.
If a refund or reimbursement is payable to you, we will transfer the money using the same method originally used by you to pay your purchase.
If you need an exchange for another size or item you should place another order with the desired item and send us the other product. Please send an e-mail to: [email protected] with your request.
These policies applies for our international customers. (all the countries but Spain and Portugal). For Spain and Portugal clients see here.