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PAYMENT METHODS:

 At Pomerania Kids we accept the following payment methods:

  • Credit and debit cards: Through our Redsys platform you can use your VISA or Mastercard. Redsys offers its clients the SMS Sending and Receiving Platform, a real time COMMUNICATION channel between financial institutions and cardholders, via mobile phone.
  • Wire Transfer: If you prefer you can select bank wire in order to proceed with your order during the check out process. You will receive an e.mail with the instructions and bank info. Once we receive your transfer we will proceed to send your order.
  • Paypal: You can use your Paypal account to pay your order but if you do not have a Paypal account you can pay with yor debit or credit card too. With PayPal Purchase Protection, eligible purchases are protected.
  • Cash on delivery (COD): This payment method is only accepted for Spain and Portugal. You will pay at your home/office address once you receive your order.

If you have payment problems during your check out, it could be due to some restrictions from your bank or our security filters, please contact us (info@pomeraniakids.com) and we will provide a solution to proceed with your order.

SHIPMENT:

 At Pomerania Kids we welcome clients from around the world, and will do everything possible to provide you with prompt service and the best method of shipment. If you find out during the check out process that your country is not on the list, write an e-mail to: info@pomeraniakids.com.

We provide 2 services to our international clients:

- Certified mail: From 3 to 15 working days depending on destination country. It is a very cheap service we provide to our customers and you will be able to track your order with your local post. We offer free shipping in orders over 200 EUR using this delivery method.

- Express delivery: From 2 to 6 days depending on destination country. You can track your order from your customer account.

* Please note that we cant guarantee delivery times as sometimes there are delays due to customs, storms or other restrictions out of our control.

 OTHER:

All the prices are VAT included for all the countries inside the E.U.. If your country is outside the E.U. please register an account in order to see your products with no VAT.

International duties and Taxes: Please note that for international shipping outside of E.U. the recipient is responsible for settling directly with Local Government Authorities or Carriers any Customs Duties and/or Taxes levied as a result of importing item(s) into that Country. For more information on our shipping services and terms, please email us: info@pomeraniakids.com

 


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